Welcome to TwinCo Electric. These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://twincoelectric.org, our services, and any communication channels including SMS and email. By using our services or accessing our website, you agree to be bound by these Terms.

1. Company Information

TwinCo Electric
336 Clark Rd
Excelsior Springs, MO 64024
Phone: (816) 916-0849
Email: [email protected]

2. Use of Services

You agree to use our website and services for lawful purposes only and in accordance with these Terms. You must not:

Use our services to violate any local, state, national, or international law or regulation

Attempt to interfere with or damage our website or services

Use automated systems to collect data from our website without permission

Impersonate any person or entity

3. User Communication & SMS (A2P 10DLC Compliance)

By providing your phone number or opting into SMS communications, you consent to receive messages from TwinCo Electric related to:

Appointment reminders

Service updates

Special offers or promotions

Customer support communications

Message frequency may vary. Message and data rates may apply.

You can opt-out at any time by replying STOP to any SMS or by contacting us at [email protected].

We comply with all A2P 10DLC regulations to ensure that messages sent via SMS are properly registered and compliant with carrier rules.

4. Service Scheduling and Estimates

TwinCo Electric offers service scheduling via phone, email, and website contact forms. All estimates provided are based on the information provided at the time and may be subject to change upon on-site evaluation.

5. Payments and Billing

All payments are due as agreed upon in your service contract or invoice. Accepted payment methods may include cash, check, or credit card.

Late payments may be subject to additional fees. TwinCo Electric reserves the right to suspend or terminate service in the event of non-payment.

6. Intellectual Property

All content on this website—including text, images, logos, and designs—is the property of TwinCo Electric or its content suppliers and is protected by applicable copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any material on this site without express written permission.

7. Privacy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of third-party sites. Accessing such links is at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, TwinCo Electric shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our services or website.

10. Warranties Disclaimer

All services and materials are provided "as is" without warranty of any kind, either express or implied. We do not guarantee that the website will be error-free, secure, or uninterrupted.

11. Indemnification

You agree to indemnify and hold harmless TwinCo Electric, its employees, contractors, and affiliates from any claims, liabilities, damages, or expenses (including legal fees) arising from your use of our services or your violation of these Terms.

12. Termination

We reserve the right to suspend or terminate your access to our services or website at any time, without notice, for any conduct that we believe violates these Terms or is otherwise harmful to our business or users.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Missouri and applicable United States federal laws.

Any disputes arising under or in connection with these Terms shall be resolved in the state or federal courts located in Clay County, Missouri, and you consent to jurisdiction and venue in those courts.

14. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Your continued use of the website or services after such changes constitutes your acceptance of the new Terms.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

TwinCo Electric
336 Clark Rd
Excelsior Springs, MO 64024
Phone: (816) 916-0849
Email: [email protected]
Website: https://twincoelectric.org