TwinCo Electric
336 Clark Rd,
Excelsior Springs, MO 64024
Phone: (816) 916-0849
Email: [email protected]
Website: https://twincoelectric.org

1. Overview

At TwinCo Electric, your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us via phone, email, or SMS, or use any of our services.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Full Name

Phone Number

Email Address

Physical Address

Payment Information (if applicable)

b. Automatically Collected Data

When you visit our website, we may automatically collect certain data such as:

IP Address

Browser Type

Device Information

Pages Visited and Time Spent

c. Communication Data

If you opt in to receive messages from us (via SMS or email), we collect:

Your mobile number

Message interaction data (e.g., delivery, open rates)

Consent records

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services

Respond to customer service inquiries

Send service-related communications, including SMS and email messages

Improve our website and customer experience

Maintain records for legal and regulatory compliance

4. SMS Messaging & A2P 10DLC Compliance

If you opt-in to receive SMS communications from TwinCo Electric:

You will receive messages related to service updates, appointment reminders, promotions, and other business-related communications.

Message frequency may vary.

Message and data rates may apply.

You can opt out at any time by replying STOP to any message or contacting us at [email protected].

We comply with the A2P 10DLC regulations and ensure that all messages sent from our business number are registered and compliant with carrier requirements.

5. Sharing of Information

We do not sell your personal data.

We may share your information with trusted third parties, including:

Service providers who help us operate our business (e.g., email/SMS platforms)

Regulatory or legal entities when required by law or in legal proceedings

Payment processors (if applicable)

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience

Track analytics

Improve website functionality

You can control cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

However, no system is completely secure. Use of our services is at your own risk.

8. Your Privacy Rights (Under Missouri & U.S. Law)

You have the right to:

Request access to your personal information

Request correction or deletion of your data

Opt-out of marketing communications

Withdraw consent for data collection (where applicable)

To exercise these rights, contact us at [email protected] or call (816) 916-0849.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

TwinCo Electric
336 Clark Rd, Excelsior Springs, MO 64024
Phone: (816) 916-0849
Email: [email protected]
Website: https://twincoelectric.org