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Twinco Electric

Privacy Policy

How Twinco Electric handles information submitted through this website and its planned contact form.

Last updated: July 15, 2026

1. Scope and Who We Are

This Privacy Policy explains how Twinco Electric collects, uses, discloses, and protects information obtained through twincoelectric.org. Twinco Electric provides electrical services in the Greater Kansas City Metro. This policy applies to information submitted through this website, including the contact form planned for the site.

2. Information We Collect

Information you provide. If you contact us by form, email, or phone, we may receive your name, email address, telephone number, service address or general location, project or service details, preferred contact method, and any other information you choose to provide.

Information collected automatically. Our website, hosting provider, security services, and related technologies may automatically receive technical information such as your IP address, browser and device type, operating system, referring page, pages viewed, and the date and time of a visit. Cookies, server logs, or similar technologies may be used to operate, secure, and understand use of the site.

Please do not submit Social Security numbers, financial account information, medical information, or other highly sensitive information through the website contact form.

3. How We Use Information

We may use information to:

  • Respond to questions, estimate requests, and service inquiries.
  • Communicate about scheduling, project details, or requested electrical services.
  • Operate, maintain, troubleshoot, secure, and improve the website.
  • Prevent fraud, abuse, spam, or security incidents.
  • Maintain appropriate business records and comply with legal obligations.

Submitting a contact request authorizes Twinco Electric to respond using the contact information you provide. We do not treat a service inquiry as permission to send unrelated promotional messages.

4. Cookies and Third-Party Website Services

The site may use cookies or similar technologies that are necessary for website operation, security, performance, or visitor preferences. You can control cookies through your browser, although disabling them may affect site functions.

The site may load resources or services from providers that support hosting, security, email protection, fonts, maps, spam prevention, analytics, or a future contact form. For example, the site currently loads Google Fonts. These providers may receive technical information such as an IP address and browser details under their own privacy terms.

5. When We Disclose Information

We may disclose information to vendors that help operate the website or support communications, including hosting, email, form-processing, spam-prevention, security, and technical-service providers. We may also disclose information when reasonably necessary to comply with law, enforce rights, protect safety, investigate misuse, or complete a business reorganization or transfer.

Twinco Electric does not sell personal information for money and does not provide contact-form submissions to third parties for their own unrelated marketing.

6. Data Retention

We retain information only as long as reasonably necessary for the purpose for which it was collected, including responding to an inquiry, preparing or following up on an estimate, providing requested services, maintaining business records, resolving disputes, protecting the site, and meeting legal obligations. Retention periods may vary based on the information and the reason it is needed.

7. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. No internet transmission, email system, contact form, or storage method can be guaranteed to be completely secure. Submit only the information reasonably necessary for us to respond to your request.

8. Your Choices and Privacy Requests

You may ask to access, correct, or delete personal information you submitted through this website. We will consider and respond to verified requests as required by applicable law. Some information may need to be retained for legal, security, recordkeeping, or legitimate business purposes.

To make a request, email [email protected]. We may need to verify your identity before completing a request.

9. Children’s Privacy

This website is intended for property owners, tenants, contractors, and others seeking electrical-service information. It is not directed to children under 13, and Twinco Electric does not knowingly collect personal information from children under 13 through the website.

11. Changes to This Policy

We may update this Privacy Policy as the website, contact form, service providers, or legal requirements change. The revised version will be posted on this page with an updated date.

12. Contact Us

Questions or privacy requests may be directed to:

Twinco Electric
Greater Kansas City Metro
(816) 476-1752
[email protected]